Contact

Tell us about the site you have in mind: where it stands now, what you need to fix, when you would like to launch. We will tell you plainly what we can and cannot do.

How to reach us

These are the studio's contact channels.

Contact address (preparatory office)
No. 7, Jingcheng 8th St., West Dist., Taichung City, Taiwan

The incorporation registration of Qianyun Co., Ltd. is in progress. The address above is the actual contact address of the preparatory office, not a registered office address; the registered address and the unified business number will both be announced once registration is complete. We do not publish details that have not been confirmed.

Write to us

Fill in the fields and the button opens a draft in your own email application.

Please give an address where we can reach you; we will reply to it.

Outline your requirement or question. Do not include passwords or other sensitive information here.

Good things to write about

These are the topics that get to a useful answer fastest over email.

  1. 01

    A new website

    No site yet, or you want to start over: from working out what to say and how to arrange it, through to design, build and facing the public.
    New website
  2. 02

    Redesigning an existing site

    A dated layout, content nobody can update, or a wish for something that finally looks like one single brand throughout.
    Redesign
  3. 03

    An accessibility or performance check

    You want to know how the current site treats people using a keyboard, people who cannot see it well and people holding a phone — and why it takes so long to open.
    Accessibility and performance
  4. 04

    Building a design system

    Turning colours, type sizes, spacing and everyday parts into one set of rules you can reuse and hand on.
    Design systems

If you are still weighing it up, the work page has three demo templates (invented brands, not client work) to give you a feel for how we work.

What to prepare before writing

Nothing here is required, but it gets us to the point sooner.

The problem
What is actually going wrong: content you cannot update, a site that is awkward on phones, pages that take too long to open, things nobody can find — or no site at all yet.
Current site
If you already have a website, send the address, and point out the pages you most want to change.
Timing
When you would like to be live, and whether there is a fixed public date you have to meet.
References
One or two sites you like and one or two you dislike, with a note on which parts you react to.

About replies

We reply to every message as soon as we can. We do not quote a response time in hours or working days, because we will not promise something we cannot keep.

If your message is time sensitive, say so in the subject line. If a reply never arrives, please write again directly to contact@qianyun.co.